If you are viewing a pad an are unable to see the ‘Site Operator’s Notes’ it is for one or more of the following reasons: 


1. You are not logged in.  Only registered Helipaddy users can see Site Operator's Notes.  


2. You are not a Premium member.  The landing information for hotels, restaurants and other non-airfield landing sites is only visible to Premium pilots and the designated owner of the site.  See how to register for Premium here.  


3. The Site Operator's Notes are awaiting approval by the Site Owner.  For the safety of our pilots, Site Operator's Notes will not be published if they have not been confirmed by the verified site owner.  We encourage pilots to contact sites without visible Site Operator's Notes and let them know how important this information is in ensuring safe landings.